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The Program

The Program

 

Food premises are inspected on a regular basis to make sure they are following food safety guidelines and regulations, to keep their food and their customers safe. Under the SFC program, all food premises are given a sign with food safety stars based on the results of their inspection. Food premises should post this sign to help customers make an informed decision about where they eat. Food premises may be required to post the sign if their municipality has a by-law in place.

Understanding the Stars

Safe Food Counts uses a five star system. When a food premises doesn’t follow the regulations it’s called an infraction. Infractions that pose a higher food safety risk are assigned a higher point value than lower risk infractions. Once an inspection is finished, all infractions are added together. The higher the score, the fewer food safety stars a food premises gets.

Infractions range from very serious, like undercooked poultry, to minor, such as a dirty tablecloth on a table.


what the stars mean...

 SFC-What the stars mean


The number of food safety stars given to a food premises won’t be changed until the next regular inspection. A Public Health Inspector won’t visit at the request of the owner/operator for the purpose of changing the star score.

Complaints

If you are concerned about conditions at a food premises, you can call the Windsor-Essex County Health Unit at 519-258-2146 ext. 1450 or 1474. All complaints that the public make are recorded, investigated, and responded to efficiently and respectfully. A Public Health Inspector will attempt to contact you within one business day of receiving your complaint.


If you have any food safety concerns or to find out the results of inspections in the Windsor Essex County Health Unit area please call 519 258 2146 ext 1450 or 1474.

 

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