Telephone Counselling

The Canadian Cancer Society’s Smokers’ helpline is a free, confidential, bilingual telephone service provided by trained quit specialists. The staff can help smokers develop a structured “Quit Plan”, answer questions about quitting, and refer individuals to services in their own community.

The toll-free service can be accessed at:
1-877-513-5333 and is available:

• Monday through Thursday from 8 a.m. to 9 p.m.

• Friday from 8 a.m. to 6 p.m.
• Saturday and Sunday from 9 a.m. to 5 p.m. 
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Online Resources

Smokers' helpline is available online from the Canadian Cancer Society and explains some of the services offered through telephone counselling. It offers helpful resources and access to a supportive online community of others who are in a similar situation.

Visit the site or register at smokers'helpline.

Once registered, users have access to the following tools:

 a) Glove Compartment - this allows you to keep track of your:

• Mileage – the amount of time you’ve been smoke-free, the money you’ve saved since quitting, the number of cigarettes you have not smoked since quitting and the life you have gained by quitting.

• Public Pledge – your commitment to quit smoking and the key reason why you quit

• Passport to Success – your results from all the exercises and quizzes you've completed on your road to success

• Cravings Diary – a graph that shows your decrease in withdrawal symptoms and cravings as you progress through the first few months of your quit

 b)  Instant Messenger

 c)  Quit Meter

 d)  Inspirational Emails